Need to know

What is Kraken Kreations?

It’s an online boutique of brightly coloured textile art and accessories for unapologetic women who demand to be heard. You know the revolution is coming, right? The one where women get paid equally, are treated respectfully and live free from abuse and harassment? Well the revolutionaries will be Kraken Kreations customers. You’ll spot them when you see them. They’ll be waving bags in the brightest prints, throwing grenades of pure colour and holding aloft sweary embroidery hoops as they demand that you, dear sir, step aside.

Why use such dazzling prints?

Well, hell, why wouldn’t you? I’ve been known to do an emergency stop in the car just because I’ve spotted a bright geometric. Anyway, here at Kraken Kreations I’ve had enough of women being force-fed ditzy prints and Kidston-esque florals. They make me, and my customers, itch. So I’m on a crusade to produce grown-up, bright and ballsy pieces for women who want their accessories to match their lifestyles. Why have blah shopping bags and meh mobile phone covers when you can have affordable, go-getting rainbows instead?

How are your products made?

In the Kraken Kreations sewing shed with love, enthusiasm and the odd swear word when a sewing machine needle breaks and embeds itself in my right boob (yes, THAT has happened). My fabric is sourced from limited stock to keep products unique, the pieces are individually handmade to the sound of the radio and I even make my own buttons and trimmings where I can. All of my items are sewn to be strong and durable, so you’ll find reinforced seams and straps, and the fabric I use is as hard-wearing as it is colourful. You really won’t find products like these anywhere else. And don’t forget that each item can take 1 – 2 weeks to be made and sent to you so if you need it by a particular date let me know at [email protected] and I’ll do my best to help.

Can I bulk buy from Kraken Kreations?

Nope. Sorry. That’s because I don’t mass-produce my products, choosing instead to be inspired into creating individual pieces depending on my stock and creative cravings.

Is there an order minimum?

Nope! You can order as little as you like. And regardless of whether you want one small item or a postal van stuffed with goodies your item will be treated with care, attention and accuracy.

How often do you feature new products?

All of the time! Sometimes my fabrics speak to me (not literally, mind you), encouraging me to create entirely new pieces to suit both them and you. That means it’s worth coming back to Kraken Kreations regularly to discover my latest loves and inspirations. You’ll find one surprise after another.

Do you accept commissions?

Yes, I do. In fact I’m planning to create a directory of available fabrics so you can pick out the patterns that excite you the most. Until then, feel free check out my commissions page or contact me at [email protected] to tell me exactly what you’d like. I can then create a piece that is unique to you. Really, no question is too obvious, daft or extravagant. Just ask!

Is the Kraken Kreations online shop secure?

You betcha it is. I use PayPal for all payment processes not just because it’s the Fort Knox of financial transactions but because it’s easy and accessible too. Regardless of what you buy from Kraken Kreations I’ll never have access to your personal accounts and your details will never fall into anyone else’s hands.

What happens when I send my order?

After you’ve made your purchase I will receive notification of your order. I’ll then confirm that I have received it by email and you’ll receive a second email when it has been posted to you. If you have any queries after that just let me know and I’ll do my very best to help.

What about delivery?

All our orders are sent second class to keep down postage costs so you should receive your product within five working days from postage.This is at a cost of £2.80. If you have ordered from outside the UK, however, delivery will take longer. All of our orders are delivered by Royal Mail.

How is my order delivered?

Gorgeously! Your purchase will arrive in a secure package, wrapped in co-ordinating tissue paper with a gift tag made with the very fabric used in your items.

What if there’s a problem with the product I have received?

Firstly, I’d be mortified because I take enormous pride in everything I produce. Secondly, holler! Just email me at [email protected] to tell me why you are not happy with the product and I’ll do what I can to rectify the situation. Don’t forget to check out the Kraken Kreations policy on returns on the Terms and Conditions page too.

What if I need to contact you directly?

If you have any questions, email me at [email protected]. I promise that I’ll read all of your emails and, unless it is sent while I am collapsed in front of RuPaul’s Drag Race, you will receive a response on the same day.

No comments yet.

Leave a Reply